Shipping Policy

 

  • All of our orders are processed within 1 business day of placing your order with us (excluding bank holiday & national holidays). 
  • Orders placed with the option of next-day delivery will be processed the same day if placed before the cut-off point of 4pm.

 

United Kingdom Shipping Rates:

 

Service: Cost:
Hermes Tracked (2-4 Business Days) FREE
Royal Mail First Class (1-2 Business Days) £3.99
Royal Mail Next Day Delivery £5.99

 

International Shipping Rates:

 

We offer international shipping worldwide, with no exclusions.

Shipping charges are dependent on your location and are sent using the Royal Mail’s International Tracked service which takes 5-7 business days within Europe, and 6-9 business days for the rest of the world.

Location: Cost:
Europe £11.99
The Americas £6.99
Africa £16.99
Asia £16.99
Oceania £17.99

 

Custom Fees

 

We are not responsible for any import or custom fees that you receive upon the import of your order. Please check the regulations in advance to work out whether you will incur any additional charges, and what these will be.

 

How do I check the status of my order?

 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within the timeframe stated with your chosen service, please contact us at contact@shvde.com with your name and order number, and we will look into it for you.