WHICH PAYMENT METHODS DO YOU ACCEPT?

 

We accept the following:

 

• American Express, Apple Pay, Google Pay, Klarna, Mastercard, Visa, Paypal & ShopPay!

 

WHAT'S THE COST OF SHIPPING?

 

We have a free UK shipping option using the Hermes tracked services. To view all shipping costs click here.

 

WHAT MATERIALS DO YOU USE?

 

Our eyewear is constructed using only the best materials on the market, to ensure they last you years rather than weeks. We use premium hand-crafted acetate for every style.

 

WHAT PROTECTION DO YOUR LENSES HAVE?

 

All our lenses have full UVA/UVB protection.

 

HOW DO I CONTACT CUSTOMER SERVICES?

 

You can email use at contact@shvde.com, contact us via live chat or through or social pages. We’d be happy to help.

 

IS IT FREE TO RETURN MY SHADES IF I WANT TO?

 

Absolutely. We don’t feel it’s fair on you to have to pay for returns. If you wish to return your shades for whatever reason, please email us at returns@shvde.com.

 

CAN I CANCEL MY ORDER?

 

Not a problem. To cancel your order, please email us at contact@shvde.com.

 

HOW LONG DO REFUNDS TAKE TO PROCESS?

 

Refunds take approximately 2-4 days to appear back on the original payment method.

 

CAN I GET MORE INFORMATION?

 

Please either get in touch on our socials or email us at contact@shvde.com